Review management for local and multi-location brands

All your reviews.
One inbox.

Connect Google, Trustpilot, Tripadvisor and more in one inbox. Halo drafts replies in your brand voice, shows you what customers keep raising, and gives you a page and code that bring in more.

No accountNo emailAbout 60 seconds
★★★★★63,413 reviews analyzed
01 · One inbox3 new
JW
Jenna W.GoogleDowntown
Beautiful space, and the staff remembered my order.
★★★★★
ML
Marcus L.YelpRiverside
Waited 20 minutes for a mobile order that was late.
★★☆☆☆
02 · Replies in your voice
★★☆☆☆“Waited 20 minutes for a mobile order…” · Marcus L.
Halo drafted · brand voice: warm
“Marcus, a 20-minute wait is not what we promise, and I’m sorry. I’ve flagged the Riverside mobile queue today.”
✓ Approve draftEdit
03 · Rating, climbing
Avg rating4.66▲ +0.4Last 30 days · all locations
Great Service42Friendly Staff31Long Waits12
One inbox for every review source
Google
Yelp
Trustpilot
Tripadvisor
App Store
Play Store
How it works

Connect once. Halo runs the rest.

Three steps, about ten minutes, nothing to install. From then on every reply starts written: you read, tweak if you like, approve.

One inbox
1Step 1

Every location, covered from day one

Connect Google, Trustpilot, Tripadvisor and your app stores once, for all your locations at the same time. Every new review then lands in one inbox, so none slip past you. Yelp comes in as a rating and a count, because Yelp does not release review text.

WarmProfessionalPlayful
Halo drafted
“So glad you loved it. See you next time!”
✓ Approve draftEdit
2Step 2

Your voice, your final say

Set your tone and a few rules once, and Halo drafts a reply in your voice for every review. Each one waits for your one-tap approval, then you paste it across to publish, so nothing goes out that you would not send yourself.

Autopilot4.66▲ +0.4
Rating tracked, per location
3Step 3

Answered on autopilot

From then on it runs on its own. New reviews arrive with a reply already drafted, sentiment is tracked location by location, and a plain plan of action tells you what to fix next.

Unified inbox

Every review, every location, one inbox

Stop tab-hopping between a stack of dashboards. Halo pulls it all into a single feed you can filter by platform, rating, status or location.

✓Every source synced automatically
✓Filter by location, platform or sentiment
✓Assign, snooze, and track status
JW
Jenna W.Google
Beautiful space, staff remembered my order.
★★★★★
ML
Marcus L.Yelp
Waited 20 min for a mobile order…
★★☆☆☆
KO
Ken O.Trustpilot
Good coffee but last bag over-roasted.
★★★☆☆
AI replies

Replies in your voice, for praise and complaints

Halo drafts a personal response to every review, in your brand voice, and holds it for your one-tap approval. You paste the approved reply across to publish it: posting straight to Google is pending API access, and auto-publish for glowing reviews comes after that.

✓A draft ready for every review, good or bad
✓Empathetic drafts for negative reviews
✓Consistent brand voice across locations
★★☆☆☆ “Waited 20 minutes for a mobile order that was supposed to be ready…”
Halo drafted · brand voice: warm
“Marcus, a 20-minute wait is not what we promise, and I’m sorry. I’ve flagged the Riverside mobile queue today, and a credit is on its way.”
Approve & send
Edit
Review page & QR

A code on the counter, and the reviews come to you

Every location gets its own review page and a printable QR. A customer scans, picks a platform, and lands on the review form. You see how many scanned, how many went through, and where they went.

✓Your own page and printable code, per location
✓Scans split by placement, so you can move the card
✓Free for one location, no card needed
halo.reviews/r/bay-vista
91Scans
68Went to review
75%Tap rate
Where they went
Google52
Tripadvisor11
Yelp5
Review requests · coming soon

Turn happy visits into 5-star reviews

Coming soon: a webhook fires after each visit, and once your wait window closes, Halo asks the customer for a review by SMS and email. No chasing, no manual sends.

✓Adjustable wait window
✓SMS + email, no manual sends
✓Skips anyone who already reviewed you
Customer visits
Wait 3 days
Halo sends request
New 5★ review
Analytics

See sentiment move, location by location

Track ratings, response coverage and sentiment over time. Spot a dipping location before it shows up in your numbers.

✓Rating & sentiment trends
✓Per-location leaderboard
✓Coverage and conversion metrics
Avg rating4.66 ▲ +0.36
Understand

Your reviews already know what to fix.

Answering reviews is only half of it. Halo separates what customers love from what frustrates them, analyses each on its own, and hands you a short plan of action, per location. Less staring at charts, more knowing exactly what to do next.

✓Positive and critical reviews analysed separately
✓Themes ranked by how often customers raise them
✓A clear plan of action, tracked location by location
UNDERSTANDWhat to focus on
Customers love
Great Service42Friendly Staff31Fresh Food24Cosy Room18
Needs attention
Long Waits12Pricing7Parking4
Priority actions
1Add a server at Friday and Saturday dinner peaks12reviews
2Review pricing on your most-ordered mains7reviews

See what your reviews
are really saying.

Run one free reputation scan. We'll pull your listings and show you exactly where autopilot would help.

Reviews decide who walks in.
Most never get a reply.

One location or 15, they arrive faster than anyone answers them. Halo catches every one, drafts the reply, and helps you earn the next.

Every source, in one place

Google, Trustpilot, Tripadvisor and your app stores, pulled into a single inbox you can actually keep up with. Yelp comes in as a rating and a count.

Every review, answered and understood

A reply drafted in your voice waiting on each one, and the themes behind them ranked so you know what to fix.

More reviews, easier to leave

Your own review page and a printable code, so the customers who already liked it actually say so.

Halo